Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Please also note that we do not refund orders for buyer’s remorse. The withdrawal request will undergo an …
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@stainedbeauty.eu with photos of wrong/damaged items and we’ll sort that out for you.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 3–4 business days Europe: 6–8 business days Australia: 2–14 business days Japan: 4–8 business days International: 10–20 business days
